Here at The Early Music Shop, we have over 3500 product and service reviews on our website. Thank you to our customers for their kind words, and for the feedback which helps us to evaluate and optimise our service. Here’s a small selection of recent reviews…
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"I very rarely if ever give 5 stars but the service I received from your shop was seamless and faultless!! From the first email when you advised me which instruments to go for to the final email confirming the safe receipt of the returned items the whole experience was a joy. My recorder is a joy to play. The only painful part is paying for it!"
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Sian, UK, reviewing our Approval Service
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"Really friendly, professional and helpful. And a feeling that instruments are in safe hands. A special kind of service."
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Louise, UK, reviewing our Instrument Repair Service
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"As an adult autodidact trying to learn the recorder I tried different method books before, but they never motivated me to the degree, that I was really eager to get to the next chapter without passing any exercise. They are all fun to play, especially with the good accompaniment provided as a download. It seems the Tudor way is my way!"
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Marcus, Germany, reviewing our tutor book Recorder for Beginners: The Tudor Way by Paul Harris
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"This item was out of stock, but EMS emailed me personally to offer a replacement item, which arrived promptly. I'm always impressed by the customer service at EMS. Thank you!"
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Jennifer, UK, reviewing Pirastro's Pirantino Rosin
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"My new baroque flute case is perfect and I received it almost immediately even though it was shipped to Canada! Excellent."
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Ian, Canada, reviewing our 3-slot long instrument case
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"I am very pleased with this recorder. For a Paetzold instrument the tone is lovely and it is not too heavy to carry, including the soft case, which makes it easily portable. Peter Booth who sold it to me was, as usual, very helpful and concerned that I should get the most out of the instrument. Thank you."
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Myra, UK, reviewing a Paetzold by Kunath SOLO Contrabass Recorder
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"I love this instrument. The tone is lovely, rich and mellow, and the notes speak easily. It’s also very beautiful. I had a great time visiting the EMS; Peter was very helpful both before and during my visit, and gave me lots of useful tips."
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Christine, UK, reviewing the Moeck Rottenburgh Alto Recorder in Rosewood
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"I’m very happy with the viol itself. The Bundle was the best choice for me as I needed a bow and a case for the instrument. The inclusion of the music books was a bonus.
The purchase process was made immeasurably easier by the help I was given. Following several emails which gave succinct answers to my questions, I visited The Early Music Shop in Saltaire, where three viols had been set up for me to try.
I already own a Lu-Mi bass viol so was confident that the instrument would work. However, I was particularly impressed with the presentation, the help given by the staff and the quality of the bow and case. I wouldn’t hesitate to recommend The Early Music Shop for help with choosing a new instrument."
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Mary, Australia, reviewing the Lu-Mi Premium Tenor Viol Bundle
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"In these days of unequal access to music tuition, the Triebert Soprano (Descant) Recorder means that schools and families can afford to make this instrument available to all children and revolutionise access to instrumental learning. Well done The Early Music Shop for continuing to provide a good quality recorder at a really affordable cost."
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Sue, UK, reviewing our Triebert Soprano Recorder
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"Good and quick delivery, well protected in its case. I am a complete beginner and was advised on this by a tutor. I am very pleased with the build and sound quality of this instrument, despite my very limited skills - a beautiful item. Compared to other beginner instruments, for example my children's violins, it is vastly better quality and will hopefully serve me well in the future. I am very pleased with the bundle, in particular the case for protection and storage."
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Christian, UK, reviewing our Heritage 8-Course Renaissance Lute after Hieber
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"Excellent service. It really helped me decide which instrument I preferred by trying two different ones at home. Thank you very much for the prompt and friendly service."
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Joyce, UK, reviewing our Approval Service